Use billables and the Stripe integration to send invoices quickly and track payment. Tips to shorten the time from quote to payment.
Introduction
Getting paid faster often comes down to: sending the invoice quickly, making it easy to pay, and following up on overdue ones. In Piraja you add billables to opportunities or tickets and use the Stripe Integration to generate and send invoices. Customers pay via Stripe (card, bank, etc.); you track status in Stripe and, where supported, in the CRM.
This guide gives you concrete steps to shorten the time from quote to payment.
Send invoices as soon as the deal is agreed
Don't wait until the end of the month
- Add billables to the opportunity (or ticket) as you agree scope with the customer. That way the line items are ready when they say yes.
- As soon as the deal is confirmed (verbal or signed), generate the Stripe invoice from those billables. Same day is ideal.
- Send the invoice to the customer (via Stripe's send option or by sharing the link). The faster the invoice goes out, the sooner the payment clock starts.
Why it matters
Delaying the invoice by days or weeks pushes payment out. Invoicing the same day the deal closes keeps cash flow predictable and reduces the chance the customer forgets or disputes the amount.
Use a clear service catalog
Keep products and descriptions consistent
- Maintain your Services catalog with clear product names and descriptions.
- Sync the catalog to Stripe when your setup supports it so Stripe products match what you sell.
- When you add billables from the catalog, the invoice line items will be clear and consistent. That reduces customer questions and disputes and speeds up payment.
Include clear payment terms
Set expectations on the invoice
- Use payment terms (e.g. Net 14, Net 30) so the customer knows when payment is due.
- Ensure the invoice shows clear line items, amounts, and VAT (if applicable) so there are no surprises. Disputes and unclear invoices delay payment.
Follow up on overdue invoices
Don't let overdue invoices sit
- Track payment status in Stripe (and in the CRM if available). Identify invoices that are past due.
- Set a reminder or task to follow up (e.g. "Follow up on Acme Corp invoice – 7 days overdue").
- Send a short, polite follow-up email or use Stripe's reminder feature if available. Many late payments are simply forgotten; a nudge often gets the invoice paid quickly.
Best practices
Agree scope and price on the opportunity
Add billables to the opportunity as you agree scope so they're ready the moment the deal closes. You can then generate the invoice without re-entering everything.
Generate the invoice the same day the deal is confirmed
Avoid batching invoices to "end of the week" or "end of the month." Generate and send as soon as the customer says yes.
Include clear line items and payment terms
Clear invoices reduce questions and disputes. Use the service catalog and set payment terms so the customer knows exactly what they're paying and when.
Frequently asked questions
Do I need Stripe to get paid?
Invoice generation and payment processing in Piraja use the Stripe integration. Connect Stripe to send and get paid for invoices. See How to Invoice Customers with Stripe.
Can I use Stripe's automatic reminders?
Stripe may offer automated payment reminders for overdue invoices. Check your Stripe dashboard or documentation to enable them so you don't have to chase every invoice manually.
Who can I contact for help?
Contact support at support@piraja.io.
Conclusion
Get paid faster by sending invoices as soon as the deal is agreed, using a clear service catalog and payment terms, and following up on overdue invoices. See How to Invoice Customers with Stripe for setup and From Quote to Invoice for the full quote-to-invoice flow.